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Excess energy may be banked for future use or rebated annually, depending on your utility provider.
Bills only show energy consumed from the grid. Monitor your system’s production through your app.
See below explainer
Your solar monitoring system shows how much electricity your solar panels produce. However, your power bill from the utility only shows the net amount of electricity that flows to and from the grid. Here’s why this distinction is important:
1. Direct Consumption: If your solar panels produce 10 watts and your house uses 8 watts, the remaining 2 watts are sent back to the grid. Your utility meter will record these 2 watts as excess energy sent to the grid.
2. Balanced Consumption: If your solar panels produce 10 watts and your house uses all 10 watts, there’s no excess electricity sent to the grid. In this case, your utility meter won’t record any energy being sent back, even though your panels are still producing power.
3. Excess Production: If your panels produce 10 watts and no one is home using electricity, all 10 watts are sent back to the grid. Your utility meter will record all 10 watts as excess energy sent to the grid.
Why You Can’t Determine Solar Production from Your Power Bill
Your power bill only shows the net energy flow, which is the difference between the energy sent to the grid and the energy drawn from the grid. It doesn’t account for the total production from your solar panels that is used directly by your home. Therefore, you can only accurately track your solar production through your monitoring system, not your power bill.
Conclusion
To summarize, your utility meter and power bill reflect the net energy exchanged with the grid, not your total solar production. Your monitoring system is the best tool to see how much electricity your solar panels produce. This explains why the figures on your power bill don’t match your solar production numbers.
This depends on your utility provider’s policy. Contact them for details.
Contact your utility provider to verify your account is set up for net metering.
Systems take time to stabilize. If production is low after a month, contact us for a review.
Most monitoring apps allow manual adjustment of time zones. Refer to the app’s settings.
Your inverter may have lost connection to the grid or Wi-Fi. Restart your inverter and router, then check the app.
Negative production may indicate system downtime or a wiring issue. Contact us if this persists.
This is often caused by connectivity issues. Check your Wi-Fi strength near the inverter and consider using a Wi-Fi extender.
Ensure your inverter is connected to Wi-Fi. Restart your router and inverter. If the issue persists, contact your app’s support team (Solis or Tigo).
This can happen if your inverter or meter is not synced. Contact us for assistance or consult your monitoring app provider.
Utility bills show consumption, not production. Use your monitoring app to verify your solar production.
See below explainer
Your solar monitoring system shows how much electricity your solar panels produce. However, your power bill from the utility only shows the net amount of electricity that flows to and from the grid. Here’s why this distinction is important:
1. Direct Consumption: If your solar panels produce 10 watts and your house uses 8 watts, the remaining 2 watts are sent back to the grid. Your utility meter will record these 2 watts as excess energy sent to the grid.
2. Balanced Consumption: If your solar panels produce 10 watts and your house uses all 10 watts, there’s no excess electricity sent to the grid. In this case, your utility meter won’t record any energy being sent back, even though your panels are still producing power.
3. Excess Production: If your panels produce 10 watts and no one is home using electricity, all 10 watts are sent back to the grid. Your utility meter will record all 10 watts as excess energy sent to the grid.
Why You Can’t Determine Solar Production from Your Power Bill
Your power bill only shows the net energy flow, which is the difference between the energy sent to the grid and the energy drawn from the grid. It doesn’t account for the total production from your solar panels that is used directly by your home. Therefore, you can only accurately track your solar production through your monitoring system, not your power bill.
Conclusion
To summarize, your utility meter and power bill reflect the net energy exchanged with the grid, not your total solar production. Your monitoring system is the best tool to see how much electricity your solar panels produce. This explains why the figures on your power bill don’t match your solar production numbers.
Check your monitoring app for historical data. Variations of 5-10% are normal due to weather or other factors. If the underproduction persists, submit a service request.
Contact your inverter’s support team for instructions. Some updates may require professional assistance.
You may need to reconfigure the inverter. Refer to the manual or contact your inverter’s support team.
Check for grid stability or power surges. If the issue persists, contact your inverter’s support team.
A slight hum is normal, but loud or unusual noises may indicate a problem. Report it to us.
This is a serious issue. Shut off your system and contact us immediately.
This may be due to overheating or grid voltage fluctuations. Ensure the inverter has proper ventilation and submit a service request.
This could indicate a wiring issue. Power cycle the inverter. If the alarm persists, contact us or your inverter’s support team.
This occurs when the inverter temporarily loses grid connection. Check breakers and grid voltage. Contact us if the issue recurs.
Efficiency loss is normal over the years but significant drops may indicate a problem. Contact us for a review.
This could indicate water ingress in the junction box or wiring. Turn off the system and contact us.
Submit a service ticket. Repairs are typically covered if within the warranty period.
Bird netting or rail mounts may need repair. Submit a service ticket for assistance.
Submit a service ticket. We will inspect the panel and its connections.
Damage from hail is not covered under installation warranty. Contact your insurance provider.
Submit a service ticket. Our team will assess whether it’s related to the installation and take necessary action.
This is usually due to connectivity issues. Recheck Wi-Fi strength and settings.
Ensure both devices are connected to the same network. Restart your inverter and app.
Reset the inverter and reconnect using the app’s instructions. Contact support if needed.
Use a Wi-Fi extender or consider moving your router closer to the inverter.
As a general rule of thumb solar will save you 3 X your solar investment over 25 years or 6 times as much over 35.
Yes, warranties are typically transferable. Contact us for the process.
Yes, but it requires a transfer switch and compatibility assessment. Contact us for details.
Yes, we can evaluate your system and provide upgrade options.
Yes, but it depends on your inverter’s capacity and roof space.
Submit a request for a quote. We’ll assess your current system’s compatibility.
Solar systems perform at reduced capacity during cloudy conditions.
Roof orientation, shading, and system size can impact production differences.
Overproduction may not immediately reflect in your bill due to net metering policies.
Shading, dirty panels, or weather can impact output. Clean panels and check for obstructions.
This could be a temporary grid fluctuation. If recurring, submit a service request.
Check for physical damage and restart the system. Contact us if it doesn’t resolve.
This may require reconfiguration of panel layout. Contact us for an assessment.
Check breakers, Wi-Fi connection, and inverter settings. Submit a service ticket if the issue persists.
Submit a service ticket. We’ll compare your monitoring data with system specifications.
Use your monitoring app for real-time data. Contact us if you need help setting it up.
Cleaning is fine with non-abrasive tools, but repairs should be handled by professionals.
Visit our service request page, fill out the form, and provide as much detail as possible.
We recommend annual inspections and cleaning. Submit a request if needed.
Excess energy may be banked for future use or rebated annually, depending on your utility provider.
Bills only show energy consumed from the grid. Monitor your system’s production through your app.
See below explainer
Your solar monitoring system shows how much electricity your solar panels produce. However, your power bill from the utility only shows the net amount of electricity that flows to and from the grid. Here’s why this distinction is important:
1. Direct Consumption: If your solar panels produce 10 watts and your house uses 8 watts, the remaining 2 watts are sent back to the grid. Your utility meter will record these 2 watts as excess energy sent to the grid.
2. Balanced Consumption: If your solar panels produce 10 watts and your house uses all 10 watts, there’s no excess electricity sent to the grid. In this case, your utility meter won’t record any energy being sent back, even though your panels are still producing power.
3. Excess Production: If your panels produce 10 watts and no one is home using electricity, all 10 watts are sent back to the grid. Your utility meter will record all 10 watts as excess energy sent to the grid.
Why You Can’t Determine Solar Production from Your Power Bill
Your power bill only shows the net energy flow, which is the difference between the energy sent to the grid and the energy drawn from the grid. It doesn’t account for the total production from your solar panels that is used directly by your home. Therefore, you can only accurately track your solar production through your monitoring system, not your power bill.
Conclusion
To summarize, your utility meter and power bill reflect the net energy exchanged with the grid, not your total solar production. Your monitoring system is the best tool to see how much electricity your solar panels produce. This explains why the figures on your power bill don’t match your solar production numbers.
This depends on your utility provider’s policy. Contact them for details.
Contact your utility provider to verify your account is set up for net metering.
Systems take time to stabilize. If production is low after a month, contact us for a review.
Most monitoring apps allow manual adjustment of time zones. Refer to the app’s settings.
Your inverter may have lost connection to the grid or Wi-Fi. Restart your inverter and router, then check the app.
Negative production may indicate system downtime or a wiring issue. Contact us if this persists.
This is often caused by connectivity issues. Check your Wi-Fi strength near the inverter and consider using a Wi-Fi extender.
Ensure your inverter is connected to Wi-Fi. Restart your router and inverter. If the issue persists, contact your app’s support team (Solis or Tigo).
This can happen if your inverter or meter is not synced. Contact us for assistance or consult your monitoring app provider.
Utility bills show consumption, not production. Use your monitoring app to verify your solar production.
See below explainer
Your solar monitoring system shows how much electricity your solar panels produce. However, your power bill from the utility only shows the net amount of electricity that flows to and from the grid. Here’s why this distinction is important:
1. Direct Consumption: If your solar panels produce 10 watts and your house uses 8 watts, the remaining 2 watts are sent back to the grid. Your utility meter will record these 2 watts as excess energy sent to the grid.
2. Balanced Consumption: If your solar panels produce 10 watts and your house uses all 10 watts, there’s no excess electricity sent to the grid. In this case, your utility meter won’t record any energy being sent back, even though your panels are still producing power.
3. Excess Production: If your panels produce 10 watts and no one is home using electricity, all 10 watts are sent back to the grid. Your utility meter will record all 10 watts as excess energy sent to the grid.
Why You Can’t Determine Solar Production from Your Power Bill
Your power bill only shows the net energy flow, which is the difference between the energy sent to the grid and the energy drawn from the grid. It doesn’t account for the total production from your solar panels that is used directly by your home. Therefore, you can only accurately track your solar production through your monitoring system, not your power bill.
Conclusion
To summarize, your utility meter and power bill reflect the net energy exchanged with the grid, not your total solar production. Your monitoring system is the best tool to see how much electricity your solar panels produce. This explains why the figures on your power bill don’t match your solar production numbers.
Check your monitoring app for historical data. Variations of 5-10% are normal due to weather or other factors. If the underproduction persists, submit a service request.
Contact your inverter’s support team for instructions. Some updates may require professional assistance.
You may need to reconfigure the inverter. Refer to the manual or contact your inverter’s support team.
Check for grid stability or power surges. If the issue persists, contact your inverter’s support team.
A slight hum is normal, but loud or unusual noises may indicate a problem. Report it to us.
This is a serious issue. Shut off your system and contact us immediately.
This may be due to overheating or grid voltage fluctuations. Ensure the inverter has proper ventilation and submit a service request.
This could indicate a wiring issue. Power cycle the inverter. If the alarm persists, contact us or your inverter’s support team.
This occurs when the inverter temporarily loses grid connection. Check breakers and grid voltage. Contact us if the issue recurs.
Efficiency loss is normal over the years but significant drops may indicate a problem. Contact us for a review.
This could indicate water ingress in the junction box or wiring. Turn off the system and contact us.
Submit a service ticket. Repairs are typically covered if within the warranty period.
Bird netting or rail mounts may need repair. Submit a service ticket for assistance.
Submit a service ticket. We will inspect the panel and its connections.
Damage from hail is not covered under installation warranty. Contact your insurance provider.
Submit a service ticket. Our team will assess whether it’s related to the installation and take necessary action.
This is usually due to connectivity issues. Recheck Wi-Fi strength and settings.
Ensure both devices are connected to the same network. Restart your inverter and app.
Reset the inverter and reconnect using the app’s instructions. Contact support if needed.
Use a Wi-Fi extender or consider moving your router closer to the inverter.
As a general rule of thumb solar will save you 3 X your solar investment over 25 years or 6 times as much over 35.
Yes, warranties are typically transferable. Contact us for the process.
Yes, but it requires a transfer switch and compatibility assessment. Contact us for details.
Yes, we can evaluate your system and provide upgrade options.
Yes, but it depends on your inverter’s capacity and roof space.
Submit a request for a quote. We’ll assess your current system’s compatibility.
Solar systems perform at reduced capacity during cloudy conditions.
Roof orientation, shading, and system size can impact production differences.
Overproduction may not immediately reflect in your bill due to net metering policies.
Shading, dirty panels, or weather can impact output. Clean panels and check for obstructions.
This could be a temporary grid fluctuation. If recurring, submit a service request.
Check for physical damage and restart the system. Contact us if it doesn’t resolve.
This may require reconfiguration of panel layout. Contact us for an assessment.
Check breakers, Wi-Fi connection, and inverter settings. Submit a service ticket if the issue persists.
Submit a service ticket. We’ll compare your monitoring data with system specifications.
Use your monitoring app for real-time data. Contact us if you need help setting it up.
Cleaning is fine with non-abrasive tools, but repairs should be handled by professionals.
Visit our service request page, fill out the form, and provide as much detail as possible.
We recommend annual inspections and cleaning. Submit a request if needed.
